In these economic times it’s more important than ever to make myself and experience available to everyone who wants to listen. I’ve started this blog to discuss in a candid sort of way various topics including business, web design, ColdFusion, and web hosting. Whether directly or indirectly I hope that you’ll take this information and apply it to your own situation. I’ve always felt that two heads are better than one, so I invite your participation by registering and commenting on my posts.
One aspect behind our new website and this blog has been to make sure that you are aware that real-people do exist behind my company, and that we aren’t just some faceless enterprise that offers web hosting and web design. There is nothing worse to me than seeing someone get caught up in a web hosting or design situation only to find out that when times get tough, the company that was so attractive in the first place, falls short of offering any real help or advice. That’s just not how we operate.
When considering various mediums for sharing ideas with you we decided against, for now, using a forum system on the site. While a generally good idea for customers to share and exchange ideas– I’ve often seen where it becomes both a crutch and a diversion for a company. Instead of providing good customer service they become referrers of people to the forum. Instead on working on customer solutions that benefit everyone, they are fielding specifics from the handful that use the forum. Until we are able to devote the time it’s off list for now. Instead we’ll be focusing on the blog, writing helpful knowledge base articles, and producing video tutorials.
There are so many things that I have learned about the Internet and business over the last 12 years and I am excited to be able to share them with you. Please take a moment to register on the blog to get the latest posts and, most importantly, to be able to comment and share your experiences.
Best,
Joe Rebis
President
EPhost, Inc.
Tags: Joe Rebis
