Expert Managed Services
Managed Dedicated Server Services
Our optional managed dedicated server service includes control panel integration, firewalling, managed anti-virus / intrusion detection, server backups, OS management, server monitoring with response and remote hands! For the price most companies would charge you for just one of these services, you get all of them and more with EPhost Dedicated Server hosting. We invite you to challenge your Microsoft Windows™ dedicated server provider to see if these features are even available at all. Don't get rackspace - get the advantages of a fully managed dedicated server from EPhost.
Dedicated Server ManagementWe highly-recommend our managed service options for your dedicated server. We offer one of the most complete managed service offerings for dedicated servers in the industry. Please review the list below for specifics. We invite you to compare these options to any Dedicated Server provider to see how they stack up to our service. Administrative / Root AccessYour managed dedicated server includes Administrative access for you and your staff through Remote Desktop Protocol. You can install software and make configurations changes to the server. Optionally you can install other types of remote access software.
Management Tools / Control Panel IntegrationYour dedicated server will be integrated with our control panel system. The control panel system gives you the ability to perform most, if not all, administrative tasks from a browser-based online interface. Managed Firewall ProtectionAll EPhost Dedicated Servers are firewalled by our Juniper firewalls. We not only restrict ports, but we also employ Deep Packet Inspection to help prevent Brute Force, SQL Injection and Cross Site Scripting attacks. More than just a daily scan, the McAfee On-Access scanner checks all files instantly while they are being accessed for real-time protection. The software is centrally managed by McAfee's ePolicy Orchestrator to ensure compliance regular DAT updates. Operating System ManagementYour Microsoft Windows operating system is the core of your server. We will make sure that it is properly maintained. This included continuous monitoring, OS patches and security updates. We will repair any issues associated with the Operating System (and IIS web server software) which keeps it from working in the way it was intended. |
Dedicated Server Backup ServiceOne of the most important facets to our dedicated server service is our premium backup software that we include with every dedicated server. Our backup solution will perform daily backups to our San Diego dedicated server facility and give you the ability to pull anything from backups at any time. The backup service includes advanced features like file versioning and file retention.
Hardware SupportAll hardware issues are our responsibility and will be repaired promptly. Unlike other companies, we will work in conjunction with you to 1) move your website to a temporary environment to keep your site running; and 2) to assist in the restoration of your website once the server has been repaired. Website and Server MonitoringNot only do we monitor your dedicated server's Network Interface Cards (like everyone else), we also monitor your website's index page. Additionally, we will automatically try to repair issues, day or night, at no additional charge.
Managed Anti-Virus and Intrusion DetectionTo protect your server (and your business) from a variety of online threats, we've included McAfee Enterprise Anti-Virus and Intrusion Detection software. More than just a daily scan, the McAfee On-Access scanner checks all files instantly while they are being accessed for real-time protection. Website Application SupportWe provide installation and extended troubleshooting for the following popular applications. Regardless of the list below, we will always help debug and provide you with advice on your website and related web applications.
Hardware SupportAll hardware issues are our responsibility and will be repaired promptly. Unlike other companies, we will work in conjunction with you to 1) move your website to a temporary environment to keep your site running; and 2) to assist in the restoration of your website once the server has been repaired. Anti-Virus and Intrusion Detection RemediationViruses and hacks are an unfortunate risk of being online. Fortunately, we maintain firewalling hardware, anti-virus software, intrusion detection software and automatic operating system updates to try to prevent or mitigate attacks as quickly as possible. If viruses or hacks find their way onto your server we will immediately resolve these issues to prevent infection or security holes on other servers within our network. Remediation is always considered out-of-band unless it was clearly the result of the infection of someone else's server.
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Security
Keep Your Website Safe
The majority of security problems happen because of other people on the same server create a problem. In a Dedicated Server environment, you are the only person on your server,
Performance
All of the Resources all of the Time
As the name implies, Dedicated Servers are dedicated to you. Your website gets 100% of the resources 100% of the time. You are not sharing with 100's of others on the same server.
Reliability
High Availability
There are reasons why a company elects to pay much more for hosting on a dedicated server versus a shared server. It isn't about how much traffic or how large the website is- it's ultimately about uptime and reliability.