The road to gold is not without some bumps, but it's a lot easier to avoid them if you know where they are. Adding our Premium Monitoring services to your suite of business tools at EPhost, adds an extra layer of awareness and vigilance by continuously checking various aspects of your website and alerting you to issues.
The EPhost Dedicated Server Advantage includes WEBSITE & PING monitoring and when there is an issue we will respond. However, our monitoring is focused on the uptime of your index page (home page) and rather than various inside pages. Our competition does neither. Using the EPhost Performance Monitoring Service you can setup sophisticated probes to monitor specific services for more than just uptime. You can monitor response times, simulate login availability, database connectivity, and store checkout ability.
Here's how it works. Using our central monitoring system's AJAX interface you can create "probes" and "sensors" which will be used to check your website. You can tell the system, for instance, to load a sequence of web pages every 5 minutes to see if they are up or operating slowly. If a problem occurs you can choose to be notified by email or SMS. You can even tell the system to take additional action like restarting your server when a problem occurs. The system will not only monitor for problems but it will also keep the data historically so you can review and identify long term issues. Using this data you can make adjustments to the way your website works for better performance.
You may be interested to know that we have over 50 different sensors for you to use. Aside from traditional PING and HTTP sensors many WMI (Windows Management Interface) sensors are available to chart things like disk transfers, available memory and CPU usage. Our HTTP Advanced sensors can be setup to actually login to your website, or click a specific sequence of links, to ensure critical areas of your website are available. We also have a dependency feature to pause a sensor if a different one is down. This will help eliminate false-positives and duplicate alerts. Additionally we have a redundant email connections used to send you alert notices in the event one email service is down.
As an interesting side-effect of using the EPhost Premium monitoring service, you may find that your website and business operates more efficiently. The effect of the monitoring service constantly loading your website helps keep applications re-starting at odd times and helps keep queries in cache. You'll also find it creates some accountability for your web development team to keep things running well and makes them happy when you are aware that additional resources may be needed. You can also use the performance history to help plan for hardware and software upgrades. Generally speaking monitoring creates overall excitement within your company for your website.
Once you discover this valuable tool you'll find it indispensable in your business operations. You can avoid embarrassing situations and ensure your business is running when you are not there. We have seen it time and time again where, in preparation for a big meeting, someone makes a "harmless" change to their website the night before. Then, during the presentation of their website at their big meeting, discovers something is broken! This scenario is a totally avoidable with the EPhost Premium Monitoring Service.