While this might vary based on the type of service rendered, the vast majority of payments are due on the 1st of the month in which you are due to be billed. Your account will be set to monthly, quarterly, annually or biennially payments based on the option you selected when your account was created.

As a courtesy we invoice you 10 days prior to the due date so that you may make changes before the card is charged. On the due date (usually the 1st for hosting fees), your card will be charged for the for your hosting. If you purchase an additional plan, a domain name, or SSL certificate the due date each month would be based on the particular day of the month you happened to purchase that extra feature and would recur on that day each month. You will still be invoiced 10 days in advance. Please contact support if you would like us to adjust/consolidate your due dates to the first of the month.

You will NOT receive a paper statement. All invoices are sent by email and will require you to login to the Account Center to view and optionally pay your invoice. If you prefer not to login we suggest increasing your payment term to quarterly or annually to avoid logging in often. All plans larger than monthly include a discount.

Here is a list of the payment reminders we send:

10 Days Prior: "EPhost: A New Invoice Has Been Generated"

On the Due Date: "EPhost: Invoice Due"

10 Days After: "EPhost: Late Payment Reminder"

14 Days After: "EPhost: Pending Account Suspension Notice"

15 Days After: "EPhost: Account Suspension Notice"

16 Days After: "EPhost: Pending Account Closure"

18 Days After: "EPhost: Account Closure"

Note: Invoices are sent to the primary email address on the account.

Also See: Terms of Service

Also See: All Billing Topics