We recommend having a credit card on file for your hosting account to avoid accidental suspension, even if this is not the preferred method of payment. Additionally, services such as domain name registrations and SSL certificates require payment to be act...

All of our web hosting accounts include a scaling discount for pre-payments. This discount will also apply if you convert your account to an annual basis at a later date. Each web hosting plan has recurring payment options that offer a discount, which are...

The Account Center is where you will be able to update your credit card information for your account. We recommend having a credit card on file at all times to avoid accidental account suspension. Currently you may only have one credit card on file.Update...

By default new accounts are setup with the recurring payment option selected. With recurring billing your credit card on file will be charged on the due date of the invoice. The option to pay invoices early is always available. Please follow the instructi...

When sending a payment by check you can use the address below. This is not the default payment method. We prefer payment by credit card due to delay in mail delivery. Please send us an email to support@ephost.com to request the pay by check billing opt...

As an added convenience we offer PayPal as an additional option to make a make a payment. In order to make a payment via PayPal, you will need to have a registered PayPal account. Please follow the instructions below if you need to make a payment via PayP...

If you opened your web hosting account less than 30 days ago, we will refund 100% of the fees paid. Thirty day guarantee applies to shared web hosting customers only. In general, we do not provide refunds for pre-paid services. However, we do re...

We apologize for the inconvenience. Our systems are automated. If a payment is not made on the account, we will suspend the account pending payment 15 days after the invoice was due. Generally they are due on the 1st and disconnected on the 15th of the...

We no longer send out paper invoices to our customers. At some point, the need to print or save a copy of an invoice may arise. This can be done via the Account Center in the My Invoices section.To make a Print an Invoice:Login to the 'Account Center' at ...

While this might vary based on the type of service rendered, the vast majority of payments are due on the 1st of the month in which you are due to be billed. Your account will be set to monthly, quarterly, annually or biennially payments based on the opti...