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An MX record is used to specify a mail server responsible for a domain name. You can have multiple MX records pointing to different mail servers which are placed in a priority order in your DNS records. At some point you may need to edit your MX records. ...
All EPhost email accounts include anti-spam email. Email is scanned by an internal layer of anti-spam software called Declude. Spam emails are marked as low, medium or high probability of spam. Our default setting is to send messages marked as a high prob...
If you are receiving many non-delivery emails it may be that you have a Auto-Responder / Vacation Message enabled on that particular email message (POP3 Account).An Auto-Responder / Vacation Message will reply to everything including spam. Since spammers ...
To protect our customer base at large, we block certain file extensions from being sent by email. We are unable to make exceptions for individual customers, as email still needs to pass through the system and may cause cause problems for other customers.W...
Blackberry's check email using a 3rd party interface rather than checking mail directly on the server like a Pocket PC.The net result is the same - you get email on your handheld.To check your email account using a Blackberry, you will need to access your...
PocketPC's are designed to check email directly on the server like your normal email client would. Blackberry's, use different technology to check email. All you have to do is POP the account like you would MS Outlook.We do not suggest using the web messa...
CREATE AN EMAIL ACCOUNT
To create an email account for your domain you will need to login to
your Account Center. Here you will find a link to manage your Hosting
Account.
LOGIN TO YOUR ACCOUNT CENTER AND CONNECT TO THE CONTROL PANEL TO
MANAGE EMAIL...
To determine if you are using a catch-all email address and/or disable this functionality. We suggest using specific email addresses or email forwards (aliases) instead.Helm Control Panel Only:Login to your Control Panel Click on Domains Click on the appr...
In order for us to track down a spammer, we need the complete "header" details from the original message. The header contains a detailed record of who sent the email, from where, and where it’s been on its way to you. It also contains some spe...
THESE ARE THE SETTINGS YOU WILL NEED TO CONFIGURE YOUR EMAIL CLIENT.
E.G. MS OUTLOOK OR MAC MAIL WHETHER YOU ARE USING POP3 OR IMAP.
Regardless of your email client, the following settings will apply.
USERNAME: user_name@your_domain_name.com [1]
PAS...
If you are having trouble with you email, we suggest trying the troubleshooting methods below. Many times there is a simple misconfiguration that may cause some issues. If our primary mail server was down you would have been well informed. In fact, you sh...
We do not currently offer a hosted Microsoft Exchange Server option. However, we do support the necessary changes to be able to connect your domain to a remote Exchange Server and disable our mail services.Remove all of your existing email accounts, alias...
For more information on configuring your email account please visit our
DemoCenter. We have several short movies that you can watch that will show you
exactly how to setup our email client (e.g. MS Outlook).
The fight continues... It's time to tighten up your blogs and forms by implementing security steps to avoid spam.The proliferation of blogs and web based contact forms, combined with developments in spam software over the last couple of years, have made i...
Google Mail SetupIf you are using the Google Email service with your own domain name there are a few thing you need to do to make it work at EPhost. We are not referring to using a general gmail.com account.Download all of your email at EPhost. To use Goo...
This is a common tactic used by spammers to send email. Email can be sent
FROM anyone to anyone. However, to help get past email anti-spam systems, they
send email from a valid domain on the internet. This is especially true if you
have the "catch-all"...
You can check your email anywhere in the world by using the EPhost Web Messaging system. Using the system you can check your email, compose new messages and create an online address book."http://mail.your_domain.com"or"http://mail.ephost.co...
To change your email account settings in Microsoft Outlook 2003:Select Tools from the main menu. Select Email Accounts. Select View or Change Existing Accounts >> Next Select the account you want to change and click Change. Enter your email settings...
A vacation message is essentially an auto-responder message.See: How do I setup an auto-responder?
An auto-responder is a way to automatically reply to an email with a pre-defined message. This is also the same way you would setup a Vacation Message. When a user sends an email to this account, they will receive your pre-defined message automatically an...
To add an email account in Microsoft Outlook 2003:Select Tools from the main menu. Select Email Accounts. Select Add a New Email Account >> Next Check POP3 >> Next Enter your email settings. See: Email Settings. Click on More Settings. Choose ...
To add an IMAP email account in Microsoft Outlook 2003:Select Tools from the main menu. Select Email Accounts. Select Add a New Email Account >> Next Check IMAP >> Next Enter your email settings. See: Email Settings. Click on More Settings. Ch...
\N\NTO ADD, EDIT OR DELETE AN EMAIL ACCOUNT, YOU WILL NEED TO LOGIN TO
YOUR CONTROL PANEL USING THE INFORMATION PROVIDED TO YOU IN YOUR
WELCOME EMAIL.\N\N
If you no longer have the login information, please send an email to
support@ephost.com requestin...
It is possible to check email in two places like home and work or laptop and desktop. There are four ways to configure this that vary from the very basic to a more advanced method.Web Based Email:The easiest way to check email in two places is to use the ...
EPhost Push email (a.k.a. Microsoft Exchange ActiveSync) is available
as an optional add-on to to your account. Unlike other synchronization
methods, Exchange ActiveSync uses direct push technology to sync
email, calendars, contacts, tasks, notes, and fol...
Plus addressing is a feature of EPhost Web Mail that allows you to
automatically filter your incoming mail into folders without first
creating a content filtering rule. To demonstrate this ability, please
consider the following example of plus addressi...
To send email using ColdFusion, ASP, .NET or PHP you will need to configure your application / website code with the mail server settings. Documentation of the actual code to send mail using your favorite scripting languages can be found at the vendor's w...
The iPhones are designed to check email directly on the server like
your normal email client would (e.g. MS Outlook). You may also use our
web mail interface on your iPhone / iPad if you prefer.
WHILE THE IPHONE CAN BE CONFIGURED IN SEVERAL WAY WE AR...
Exchange Web Services (EWS) is a newer data synchronization protocol
that seamlessly syncs SmarterMail messages, contacts and calendars
with Microsoft Outlook 2011 for Mac, Microsoft Outlook 2012, and Apple
Mail on Snow Leopard.
Follow these steps t...
If you are unable to receive mail, you can usually resolve the problem by following one of the steps below.Temporarily disable your firewall (and/or Anti-Virus Program) and check your email again. This may include a software program like Norton Anti-Virus...
If you are unable to send mail but can receive mail OK, try the steps below to resolve the problem.Temporarily disable your firewall (and/or Anti-Virus Program) and check your email again. This may include a software program like Norton Anti-Virus and/or ...
Using the groupware features of the EPhost mail server we suggest the following as an ideal email setup for companies. This setup will help you and your staff communicate efficiently.It is suggested that you first familiarize yourself with the service by ...
IMPORTANT IP ADDRESSES TO MAKE NOTE OF:
The following is a list of important IP addresses may need when using
our service. For security reasons, we employ a NAT firewall
configuration which means that a particular globally routable external
IP (64.87....
When using POP3 email, it is possible to leave a copy of the email on the server so that it can be downloaded in a different place. Almost all email clients (e.g. MS Outlook) have this setting. Some email clients like the version of Outlook on a Pocket PC...
We manually approve all requests for mailing lists and/or ability to send bulk email. We roughly consider bulk email to include, but not limited to, any nearly identical message sent to more than 50 people. This includes mailing lists, newsletters etc.Ple...
The groupware functionality of the mail server includes several features for intra-office communication. Specifically, we support shared mail folders, shared contacts, shared calendars and shared tasks.Here are some helpful notes to get you started.Genera...
Mailing lists are a good way to send a message or series of messages to many people at once. Some people use mailing lists for newsletters, while others use them for product updates or discussion groups. A mailing list is similar to a user alias, but has ...
Is your MS Outlook Sending duplicate messages or getting stuck in the Outbox?Usually this happens when a message is unable to complete sending before the SMTP server closes the connection because the message is corrupted, too large, or that your Microsoft...
At EPhost, Inc., we are always interested in making sure your email is properly delivered and received. If you think that you may have an issue, please help us help you by providing specific details regarding the problem. In order for us to track down a m...
Since we have no formal relationship with your customers, you are 100%
repsonsible for the actions of your customers. You would act as a liason for
your customers and complete the approval process. However, we will only request
a single deposit for the...
\N\NSETTING UP EPHOST EMAIL ON YOUR ANDROID\N\N
* Access the Mail application.
* Navigate to "New Account"
* Choose a mail provider: select "Other (POP3/IMAP)"
* New account: Enter your email address and password and tap "Manual
setup"
* Incom...
Here is some basic setup information for starting your first mailing list. If you have not already requested mailing lists to be enabled on your account, please see the following knowledge base article. Please note- once we have enabled mailing lists on y...
It is possible to keep an email message in your email account AND forward it to another location. This option is called "Store and Forward".To setup Store and Forward:How to setup and auto-responder:Helm Control Panel Only:Login to your Control ...
EPhost, Inc. supports the two primary email protocols, and both can be encrypted.POP3This is the standard protocol most people use to check email. For the most part, messages are kept on the server until downloaded and removed form the server by your emai...
In order to provide you with the best possible service, we limit the amount of emails that can be sent through our mail server within a specific period of time. Please note our Terms of Service regarding bulk email / spam, as they are rather stiff. We do ...
Dedicated Server Customers OnlyIf you are a dedicated server customer running your own mail server and you would like to add additional MX records to your DNS Zone, you can do so from your Control Panel. We do not suggest that our shared hosting customers...
SMTP Authentication is a way to verify that the sender of an email is
authorized to send email through a particular SMTP email server. Otherwise, it
would be an open-relay and anyone would be able to send mail through that
server. e.g. spammers.
...
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