Social Media Management

EPhost offers a complete Social Media Management Service to suit all budgets. Our services include the following:

Building & Growing a Following/Audience

Your social media audience reflects the reach or marketing potential of your message. As your following grows, your brand awareness and visibility increase.

SEO Optimized Posts

Our consistent and focused participation in your social media channels creates a real benefit in promoting your brand to potential customers.

Thanking New Followers on Twitter

One of the simplest ways to communicate a quick note of appreciation is thanking new followers. It is an unobtrusive way to tell potential customers that you are grateful for their support.


Reputation Management

Evaluating questions and comments posted about your brand offers the opportunity to turn a negative into a positive and maintain a favorable brand reputation.

Audit Twitter Following

Twitter followers may evaluate your Twitter following to get a sense of who you are. Auditing your Twitter following to remove accounts with undesirable brand images ultimately improves the quality of your Twitter profile.

Manage Ad Campaigns on Facebook

We will initiate ad campaigns, which are designed and monitored to get results in brand awareness, audience growth and online interactions.


Engage Audience/Build Relationships

We will engage with your community, building relationships and staying in touch, which will bring about continued connections and client interest.

Create & Stimulate Discussions

We will start conversations,which are a sure-fire way to help build your brand, build relationships and service clients in new and engaging ways. These relationships are a great way to generate sales leads for your business.

Optimize Branding & Consistency

Repeated interactions with a consistent brand voice create a sense of familiarity, generate sales leads and ease the sales process. When properly managed, these channels improve brand reputation and protect your company image.



Host with Us?

Hosting with us helps speed the design and development of your website during your project as well as any changes you may have in the future.

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Web Development Team

Our Web Design and Development Team is available for full web development projects as well as small fix-up, maintenance and security upgrades.

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All Websites Include

All projects include the following features:

We Are Open When You Are

Our web development and web design staff is available Monday through Friday 9am - 5pm by email and telephone. We are available evenings and weekends for any rush or emergency work. If you are hosting with us, our technical support department is open 24 x 7 x 365.

Project Management

Your project will be professionally managed by your Project Manager and Account Manager who will help ensure your website is completed on time and within budget. The work is then sent for Executive Review to ensure your project requirements have been completed.

We Are Fully Insured

Insurance is often overlooked in the freelance world. EPhost is fully insured for professional liability E&O, business owner's, worker's compensation and Cyber Liability through The Hartford and Beezley. Please see the TechInsurance verification icon in the footer of the website.

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Agile Kanban Workflow

We follow an Agile Kanban Workflow to ensure we don't become overloaded and to deliver quick iterations of completed project work for your review (typically weekly). This keeps your project on track and helps clear up issues if delays do occur.

Expectations

Our workflow involves several specific steps to avoid miscommunication and wasted effort. This includes design meetings, weekly status updates and handover meetings. Additionally, our Master Services Agreement specifically defines our working policies and Work Orders help address changes.

Communication

Our client-facing project management system works over email and does not require any special login- just reply to the email. Our internal system enables us to track specific tasks associated with each of your milestones to make sure nothing is lost in translation.