Every domain hosted on the Internet is assigned an IP address. Some sites are assigned a generic IP address used by many sites on the same server using a technique called host headers. Other sites will have a dedicated IP address. 

An IP address is a virtual web address not entirely unlike the address of a house. Just as multiple people can share one house address, multiple entities can share the same IP address. A dedicated IP address implies you are the only user using that IP address on the server.

If you would like a dedicated IP address, you can order one by using the "Order New Services" then "Product Addons" option in your control panel. Please be sure to send us an email confirming the order (https://www.ephost.com/contact/ or support AT ephost.com), as they are not automatically allocated.

As we do not currently support SNI, it is required for SSL certificates. 

To VIEW your IP addresses from your Control Panel (Windows Hosting Plans):

1. Login to your account
2. Click the green "Control Panel" button
3. Hover over the 'Web' Icon and Click on 'Web Sites' (you may also click on 'IP Addresses' to see all assigned IPs)
4. Click on the Domain/Website
5. You should see it in the Web Site Properties

To VIEW your IP address from your Control Panel (Linux Hosting Plans):

1. Login to your account
2. Click the green "Control Panel" button
3. On the far right of the screen under "General Information", Click on the "Server Information"
4. Look for the "Shared Server IP" or the "Dedicated IP" Address, it will be clearly labeled

FAQs about Dedicated IP vs Shared IP

Will a dedicated IP address make my site faster?
No. This is a common misconception.

Will a dedicated IP address help my Google ranking / search engine optimization (SEO)?
It may help validate the GEO location of your business and is often associated with having an SSL certificate. These are two factors, among many, that Google uses to rank your business. Like buying up to a faster hosting plan, adding a dedicated IP and SSL certificate are easy ways to tick those boxes in your SEO checklist.

Also See: Website Features KB's | Domain/DNS KB's | HOW TO KB's | Email Settings POP3 / IMAP | Check email online | Email Troubleshooting | Adding an email to your hosting account WINDOWS / LINUX

Contact Support

If you are still having issues, please contact us for further help.
1-877-EPHOST1 | support@ephost.com