Knowledgebase: Databases
I am unable to connect to my database!
Posted by Joe Rebis (Import) on 16 September 2006 09:41 PM

 

4 possible reasons you are unable to connect to your MS SQL database:

  1. You are attempting to use the internal IP address when connecting remotely. Use the address that begins: 64.87.xxx.xxx.
  2. You have not created a database yet or are trying to connect to the database using a different database type. Make sure you use a MS SQL connection tool when connecting to MS SQL and a MySQL connection tool when connecting to a MySQL database.
  3. You have an incorrect port number specified. Use the standard port numbers.
  4. You are using an incorrect username and password. Check the username and password from your Control Panel for that domain and database. You may need to reset your password. If so- consider that the web site code or DSN using that password might also break. Change with caution or contact your developer.

 

SEE ALSO

 

SEE ALSO: Database Knowledge base Articles | "Important IP Addresses" knowledge base article

Contact Support

If you are still having issues, please contact us for further help.
1-877-EPHOST1 | support@ephost.com

 

 

(579 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).

Copyright © 2015 EPhost, Inc. All rights reserved.