The iPhones are designed to check email directly on the server like your normal email client would (e.g. MS Outlook). You may also the EPhost web mail interface on your iPhone / iPad if you prefer.
The iPhone may be configured in several ways. Below are the quick recommend steps known to work.
- Tap 'Settings'
- Tap 'Mail, Contacts, Calendars'
- Tap 'Add Account'
- Tap 'Other'
- Tap 'Add Mail Account'
- Complete the fields shown and 'Save'
- Tap "POP" or "IMAP" (recommended)
- Complete "Incoming Mail Server" and "Outgoing Mail Server" with the following fields
- Host Name: mail.websitecontrols.com (this is a special domain name for EPhost Customers)
- User Name: Your email address (you@your_domain_name.com)
- Password: Your email password
- Tap 'Next or Save. At this point the iPhone will attempt to check the account which will take a SEVERAL minutes
- IMAP Only: Select which service you want to synch and tap 'SAVE'
- Your Account has been created
If using Carrier Providers (AT&T, Verizon, etc...) you may use their SMTP server alternatively.
- Tap your newly created email account e.g. you@your_domain_name.com *
- Tap the account again to view the settings*
- Tap Outgoing Mail Server SMTP: 'mail.websitecontrols.com' *
- Slide 'Server' to 'On' *
- Tap '(provider) SMTP Server' *
- Tap SMTP at the top to go back one page *
- Tap 'mail.websitecontrols.com' *
- Slide 'Server' to 'Off' *
- Tap 'SMTP' at the top to go back one page *
- At this point, '(provider) SMTP Server' should be ON and 'mail.websitecontrols.com' should be OFF *
- Tap your email address to go back one page *
- Tap 'Mail..' at the top to go back one page *
- Tap Settings' to go back one page. *
- Close the settings application by hitting the central button on your iPhone *
Also See: Email Settings POP3 / IMAP | Check email online | Email Troubleshooting | Adding an email to your hosting account WINDOWS / LINUX
If you are still havig email troubles, please contact us for further help.