Setting Up Microsoft ActiveSync on your Windows Mobile Device
Posted by Joe Rebis (Import) on 09 September 2010 07:03 AM
Microsoft Exchange ActiveSync (formally known as 'EPhost Push Email') is available as an optional add-on to your email account. Unlike the other synchronization methods, Microsoft ActiveSync uses direct push technology to sync email, calendars, and contacts to your EPhost Webmail Account. Once you have purchased and activated the Microsoft ActiveSync subscription your device will need to be configured. Please read the Microsoft ActiveSync Setup article BEFORE enabling on your device.
To set up your Windows Mobile device to access Exchange ActiveSync, follow these steps:
NOTE: The following is for the latest version of Microsoft ActiveSync and you must be using the SSL port options, found in EPhost Important IP Addresses KB.
It may take a few seconds but your account should come up and start syncing your mail, contacts and calendar. After everything syncs up, your Windows Mail client will work as will the People and Calendar apps that are native to Windows.
If the above was NOT successful, please try the following method before contacting support.
Alternate setup for your Windows Mobile device to access Exchange ActiveSync
NOTE: if you are prompted to "delete items from your phone" when enabling contacts and calendars please only do so if you understand the ramifications. Your existing contacts and calendar items would need to be in your EPhost Webmail account ALREADY. Otherwise, do not delete your local contacts and calendar items. You may get a warning about "duplicates", but it is okay. To remove the duplicates you can simply remove the Microsoft ActiveSync Email Account and setup again. Many phones handle the duplicates well and it may in fact be ideal. See the "Microsoft ActiveSync Setup - Read First" article first.
Your Windows Mobile Device is now setup with EPhost Push Email.
If you are still having issues, please contact us for further help.
ARTICLE FORMALLY KNOWN AS "Setting Up EPhost Push Email on your Windows Mobile Device"