VPN Access Instructions
Posted by Joe Rebis on 24 September 2021 10:11 AM
Here are the steps to connect to the VPN service at EPhost. Once your account is provisioned you will receive the access URL, username, and password. For security reasons, we did not include this information in this knowledge base article.
Please read carefully. The first link is for both the software and configuration file for Windows. The next link is only the configuration file for Windows users. If you are using a MAC or Linux server you will just download the configuration software. The last link is for mobile devices. The software is OpenVPN compatible. If your configuration does not support the included software you may need to download OpenVPN separately for your device using the Apple App Store or Google Play Store or download from OpenVPN. Once installed, open the Application and Import the Config File you downloaded.
The VPN is based on OpenVPN. You may be able to use of software options including your device's native tools if they work.
The VPN uses split tunneling. This allows you to access the internet or check email normally while connected to the VPN. However, remote protocols like SSH, RDP or FTP could use the VPN or your local internet connection. When connected to VPN you will have access to your server at EPHost using its internal IP address. This address is provided when your server was provisioned. Internal IP address start with 192.168.X.X or 172.16.X.X. You will use this instead of the outside globally routable IP or hostname / domain name.
You are about to access a private computer system. This system and the data therein are private property and provided for private use. Access to this system is restricted to authorized users only. Unauthorized access, use, or modification of this computer system or of the data contained herein, or in transit to/from this system, is strictly prohibited. The use of a password or any other security measure does not automatically establish permission to access this system. Explicit permission must be granted prior to accessing this system.
If you are still having issues, please contact us for further help.