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Knowledgebase : Billing
Yes, we highly recommend having a credit card on file for your hosting account to avoid accidental suspension, even if this is not the preferred method of payment. Additionally, services such as domain name registrations and SSL certificates require payme...
Most of our web hosting plans have a discount for pre-payment. The discount varies based on the type of plan and the length of term. Discounts start at a quarterly term and increase for annual or biennial terms. If you do not see a term discount for your ...
The Account Center is where you will be able to update your credit card information for your account. We recommend having a credit card on file at all times to avoid accidental account suspension. Currently you may only have one credit card on file. UPD...
By default new accounts are setup with the recurring payment option selected. With recurring billing your credit card on file will be charged on the due date of the invoice. The option to pay invoices early is always available. Please follow the instructi...
TIME TO CHANGE YOUR BILLING CYCLE? * Login to your account page [http://www.ephost.com/account/] * Under the "Control Panel Quick Login", click on the plan you wish to change (Note: not the green 'Control Panel' button) * Click on the green "Upgrad...
When sending a payment by check you can use the address below. This is not the default payment method. We prefer payment by credit card due to delay in mail delivery. Please send us an email to support@ephost.com to request the pay by check billing option...
As an added convenience we offer PayPal as an additional option to make a make a payment. In order to make a payment via PayPal, you will need to have a registered PayPal account. Please follow the instructions below if you need to make a payment via PayP...
If you would like to test our service, or your plans have changed, we offer a no-questions-asked Money Back Guarantee. We know that there are many technical challenges that website owners face and want you to feel confident in your decision to host your w...
We apologize for the inconvenience. Our systems are automated. If a payment is not made on the account, we will suspend the account pending payment 15 days after the invoice was due. Generally they are due on the 1st and disconnected on the 15th of the mo...
EPHOST.COM GLADLY ACCEPTS  * Visa * MasterCard * Discover * American Express * Checks (both business & personal) * and PayPal SEE ALSO * How to add/update my credit card information [https://www.ephost.com/support/Knowledgebase/Article/Vi...
We no longer send out paper invoices to our customers. At some point, the need to print or save a copy of an invoice may arise. This can be done via the Account Center in the My Invoices section. TO PRINT AN INVOICE: * Login to your Account [http://w...
The invoicing and payment schedules vary depending on the services rendered. We accept Visa, MasterCard, Discover, American Express, business & personal checks and PayPal. WEB HOSTING: SHARED, DEDICATED, MANAGED CLOUD AND ENTERPRISE _Payments for web h...
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