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New Features and Announcements
Posted by Joe Rebis on 11 April 2012 11:34 AM

We have recently added several new free features to your EPhost Web Hosting Account. Additionally, we are announcing some upcoming changes to improve security for your account.


Internal Instant Messaging

We are happy to announce that your email service at EPhost now includes an internal instant messaging (IM) application. This application give you the ability to privately instant message users within your organization while keeping the service internal to your organization. It can be accessed through webmail directly, through downloading a desktop chat client, or even on your mobile phone.

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Webmail Now Touch Capable

Finally! The EPhost webmail system is now touch capable affording access on most all mobile devices including the iPad and iPhone. You can now fully read and respond to emails using webmail on most any mobile device. This be helpful when traveling or checking your email on someone else's device.

Improved Synchronization with Microsoft Outlook and Apple Mail

SmarterMail 9.x includes support for Exchange Web Services, a newer data synchronization protocol that will eventually replace the outdated MAPI protocol, as Exchange Web Services allows for faster communication between an email client and the mail server. Available as an optional add-on at the server level, Exchange Web Services seamlessly syncs SmarterMail messages, contacts, calendars and tasks to third-party email clients like Microsoft Outlook 2011 for Mac, Microsoft Outlook 2012 for Windows and Apple Mail on Snow Leopard and Lion.

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Complex Password Reminder and Information

We have recently seen a string of FTP and email accounts that have been compromised due to the use of weak passwords (e.g. "Password" or "joe123"). This often leads to your website getting hacked, possibly affecting other users, or your email account being used to send 1000's of spam messages. This may result in fines, temporary suspension or termination of your account per or Terms of Service.

We have recently updated the password policy on many of our service to require the use of 1 UPPERCASE letter and 1 NUMBER. This does not affect current user passwords but we do suggest updating the next time you rotate your password. Please consider the new requirements when creating a password at EPhost.

Firewall Rule Update

In a couple of weeks or less we will be announcing an update to our firewall RULES. This will be made to limit the overall scope of the PORTS we have open to particular servers, and attempt to obfuscate services by disabling common features like PING. We will be implementing individual firewall rules for each server in the network. Dedicated, Virtual and Cloud server customers will have an opportunity to accept our default rules, or establish custom permit and deny rules to whitelist particular IP addresses. These changes are being made to improve overall security for your account.

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pcAnywhere software security vulnerability risk discovered
Posted by Tegan King on 30 January 2012 11:42 AM
It has been brought to our attention that Symantec, the makers of PCAnywhere, told their customers Thursday not to use pcAnywhere until Symantec can secure the PC remote control software following the theft of its underlying code by hacktivists.

This issue does not affect normal shared web hosting customers, but rather dedicated or cloud server customers who may be using pcAnywhere. Most EPhost dedicated or cloud server customers use Remote Desktop Protocol (RDP) for remote PC access instead of pcAnywhere. None-the-less, we felt it was prudent to post this important news just in case you are using PCAnywhere on your server.

"At this time, Symantec recommends disabling pcAnywhere until Symantec releases a final set of software updates that resolve currently known vulnerability risks," Symantec said in the advisory.

Symantec found that the code came from 2006 versions of Norton Antivirus Corporate Edition, Norton Internet Security, Norton SystemWorks and pcAnywhere. Only the latter software contained vulnerabilities exposed as a result of the theft.

If your dedicated server has pcAnywhere installed and you are currently using it to manage the server, then you will need to remove or disable the software until further updates can fix the vulnerability.

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New IP Address Change Completed
Posted by Tegan King on 24 January 2012 12:19 AM

We have completed converting to the new set of IP addresses for the EP1 Network previously using 71.6.174.X or 71.6.175.X. This move was made to ensure the best quality routing and networking for our valued customers. No changes have been made to IP’s on our EP2 Network (formerly Mallsoft).

New IP Sets:

We have moved the entire 71.6.174.X and 71.6.175.X networks to the new IP set on a 1:1 basis.

71.6.174.X = 64.87.22.X
71.6.175.X = 64.87.23.X

For example, if your IP address is then it will now be If your IP address is it will now be


Please make sure to check your website in the morning, and contact your developer if you encounter any errors. If you have any questions or concerns please email us at

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Happy Holidays!!
Posted by Joe Rebis on 21 December 2011 06:11 AM

We would like to extend a warm Happy Holidays to you and yours this holiday season. Each year we are reminded how lucky we are to have great customers like you, and how much we appreciate your business. As always, if there is anything we can do for you - please let us know.

Happy Holidays!!


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Holiday Hours
Posted by Joe Rebis on 21 December 2011 06:04 AM
Our tier 1 support staff will be available 24x7x365 and our administrative staff will be available 9am-6pm PST 7 days-a-week, except on Christmas where the admin staff will take a half-day but will be available on-call for anyone needing assistance though.

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New Website and Account Center
Posted by Joe Rebis on 21 December 2011 06:03 AM

We have recently updated our website with a new design and updated account software. Our new site is now built upon Joomla, an open-source content management system, and was designed and constructed by the team at EPhost. Your account area has also been updated to be intuitive and easier to read. We invite you to take a peak and send along any comments.


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