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May
30
IMPORTANT UPGRADE NOTICE: migrating SQL 2005 databases to SQL 2014
Posted by Tegan King on 30 May 2015 09:53 AM

IMPORTANT UPGRADE NOTICE

On 5/31/15 at 10AM PST we will be migrating SQL 2005 databases to SQL 2014.

We will be recreating all databases and users on the new MS SQL 2014 server. We will also be reconnecting all ColdFusion datasources to the new databases on the new MS SQL 2014 server.

Your website may break in this migration. Please check your website once we have completed the migration. We will announce once the migration has been completed. Please make sure to check all your websites and all functionality.


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Apr
8
Windows Updates and Security Patches
Posted by Tegan King on 08 April 2015 12:32 PM

Type of Work: Applying downloaded Windows Updates and Security Patches

Location: EPhost Office, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing Windows Updates on all Windows servers.

Window Start: 4/12/2015 - 8:00pm PST
Window End: 4/13/2015 - 12:00am PST

Service Impact: This work is expected to take approximately 4 hours and you may experience intermittent access to your website during the maintenance window.

Schedule: The window for Network Maintenance is scheduled to begin at 8:00pm on Sunday, April 13th, 2015, and end at 12:00am on Monday, April 13th, 2015. Should additional time be required, notice will be provided and the work window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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Dec
15
Mail Server Upgrade
Posted by Tegan King on 15 December 2014 02:31 PM

Type of Work: Mail Server Upgrade

Location: FADC, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing a mail server software upgrade.

Window Start: 12/21/2014 - 5:00pm PST
Window End: 12/21/2014 - 6:00pm PST

Service Impact: This work is not expected to be web service impacting, but will effect mail service intermittently during the allotted maintenance window.

Schedule: The window for Network Maintenance is scheduled to begin at 5:00pm on Sunday December 21st, and end at 6:00pm on Sunday December 21st. Should additional time be required, notice will be provided and the work window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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Nov
13
Windows Maintenance November 23rd 8pm-12am PST
Posted by Joe Rebis on 13 November 2014 09:39 AM

Type of Work: Applying downloaded Windows Updates and Security Patches

Location: EPhost Office, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing Windows Updates on all Windows servers.

Window Start: 11/23/2014 - 8:00pm PST
Window End: 11/24/2014 - 12:00am PST

Service Impact: This work is expected to take approximately 4 hours and each server may take 2-5 minutes of downtime to reboot once the updates have been applied.

Schedule: The window for Network Maintenance is scheduled to begin at 8:00pm on Sunday, November 23rd, 2014, and end at 12:00am on Monday, November 24th, 2014. Should additional time be required, notice will be provided and the work window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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Sep
8
Mail Server Upgrade
Posted by Tegan King on 08 September 2014 10:10 AM
Type of Work: Mail Server Upgrade

Location: FADC, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing a mail server software upgrade.

Window Start: 9/13/2014 - 5:00pm PST
Window End: 9/13/2014 - 6:00pm PST

Service Impact: This work is not expected to be web service impacting, but will effect mail service intermittently during the allotted maintenance window.

Schedule: The window for Network Maintenance is scheduled to begin at 5:00pm on Saturday September 13th, and end at 6:00pm on Saturday September 13th. Should additional time be required, notice will be provided and the work window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.

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Aug
9
Network Maintenance
Posted by Tegan King on 09 August 2014 09:11 AM
In a continued effort to provide clients with state-of-the-art IT infrastructure services, this is to notify you that EPhost Administrators will be performing network maintenance on Friday, September 5, 2014.

Type of Work: Network Maintenance

Location: FADC, San Diego, CA 92123

Purpose: Continued delivery of stable and reliable network operations.

High Level Summary: On September 5, 2014, the EPhost Web Administrators will be performing software (Cisco IOS) upgrades on the primary access router (FA01) located at the Fiber Alley Data Center (FADC).

Window Start: 9/5/2014 @ 9:00 PM PDT
Window End:  9/6/2014 @ 2:00 AM PDT


Service Impact Summary: One 10-second service disruption when the primary HSRP router is rebooted; no impact when the secondary HSRP router is upgraded.

Schedule: The window for maintenance is scheduled to begin at 9:00 PM on Friday, September 5, 2014, and end at 2:00 AM on Saturday, September 6, 2014. Should additional time be required, notice will be provided and the maintenance window will be extended.

Testing & Planning:  All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.
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