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Nov
4
Emergency Network Maintenance
Posted by Joe Rebis on 04 November 2019 12:16 PM

Type of Work: Emergency Network Maintenance 

Location: EPhost Datacenter, San Diego, CA 92123

Purpose: Network Engineers will update the OS on the access router.

Window Start: 11/05/2019 - 8:30 PM PDT
Window End: 11/05/2019 - 11:59 PM PDT

Service Impact: This maintenance is expected to be service impacting though minimally. Clients may see brief periods of instability, as the network reconverges and switches over to our redundant connections at the start of the maintenance window. A second period of instability may occur for clients once the primary router is brought back into normal operations after the OS upgrade.

Schedule: The window for maintenance is scheduled to begin at 8:30 PM PDT on Tuesday, November 5th, 2019 and end at 11:59 PM PDT. Should additional time be required, notice will be provided and the maintenance window will be extended.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.

 


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Oct
29
Emergency Network Maintenance
Posted by Joe Rebis on 29 October 2019 10:48 AM

Type of Work: Emergency Network Maintenance 

Location: EPhost Office, San Diego, CA 92123

Purpose: Network Engineers will update the OS on the access router.

Window Start: 10/29/2019 - 8:30 PM PDT
Window End: 10/30/2019 - 12:00 AM PDT

Service Impact: This maintenance is expected to be service impacting. Clients may see brief periods of instability, as the network reconverges and switches over to our redundant connections at the start of the maintenance window. A second period of instability may occur for HSRP clients once the primary router is brought back into normal operations after the OS upgrade.

Schedule: The window for maintenance is scheduled to begin at 8:30 PM PDT on Tuesday, October 29, 2019 and end at 12:00 AM PDT on Wednesday, October 30, 2019. Should additional time be required, notice will be provided and the maintenance window will be extended.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.

 


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Oct
15
Server Security Patches and Updates
Posted by Tegan King on 15 October 2019 12:48 PM

Type of Work: Server Security Patches and Updates

Location: EPhost Office, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing updates and applying security patches. 

Window Start: 10/27/2019 - 8:00pm PST
Window End: 10/28/2019 - 12:00am PST

Service Impact: This work is expected to take approximately 4 hours and you may experience intermittent access to your website during the maintenance window.

Schedule: The window for Network Maintenance is scheduled to begin at 8:00pm and end by 12:00am. Should additional time be required, notice will be provided and the work window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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Sep
10
Server Security Patches and Updates
Posted by Tegan King on 10 September 2019 12:46 PM

Type of Work: Server Security Patches and Updates

Location: EPhost Office, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing updates and applying security patches. 

Window Start: 9/22/2019 - 8:00pm PST
Window End: 9/23/2019 - 12:00am PST

Service Impact: This work is expected to take approximately 4 hours and you may experience intermittent access to your website during the maintenance window.

Schedule: The window for Network Maintenance is scheduled to begin at 8:00pm and end by 12:00am. Should additional time be required, notice will be provided and the work window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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Aug
27
Mail Server Upgrade
Posted by Tegan King on 27 August 2019 12:58 PM

Location: LWDC, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing a mail server upgrade.

Window Start: 8/28/2019 - 5:00pm PST
Window End: 8/28/2019 - 6:00pm PST

Service Impact: This work is not expected to be web service impacting, but will effect mail service intermittently during the allotted maintenance window. During this time sending email will be disabled. Delivery of email will be delayed and Email servers will retry sending again within the hour.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Mail Server maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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Jul
16
Server Security Patches and Updates
Posted by Tegan King on 16 July 2019 04:15 PM

Type of Work: Server Security Patches and Updates

Location: LWDC, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing our regular server updates, applying security patches to networking infrastructure, and enabling HTTP2 on cPanel servers.

Window Start: 7/21/2019 - 7:00pm PST
Window End: 7/21/2019 - 12:00am PST

Service Impact: This work is expected to take approximately 5 hours and you may experience intermittent access to your website during the maintenance window.

Schedule: The window for Network Maintenance is scheduled to begin at 7:00pm on Sunday, July 21st, 2019, and end at 12:00am on Monday, July 22nd, 2019. Should additional time be required, notice will be provided and the work window will be expanded.

Testing & Planning: All testing and planning being conducted during this window as part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved


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