If you are having trouble uploading or downloading from your website you probably don't have the proper permissions to be able to do so. While other factors may contribute, usually this is the case.
If You need further assistance you may open a support ticket.
Other Topics in FTP
- Adding and Editing a FTP Accounts
- Automatic Login
- File Directory Structure
- FTP Clients
- How can I find my FTP information?
- I can't upload/download!
- My FTP password does not work!
- Using your Internet Explorer Browser as your FTP Client