ABOUT EPHOST

WEB HOSTING & DESIGN FOR 25 YEARS

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EPhost, Inc. is a San Diego website design and hosting company. We have been providing web hosting, web design and dedicated server hosting to businesses nationwide for over 25 years. We are committed to excellence in service, technical skill and professional customer service. You'll find EPhost, Inc to be a comfortable place to do business, where we give you personal attention for the best web hosting and design experience in San Diego! Whether you are new to web hosting, or have highly advanced needs, we have the solutions for you. Please read our customer testimonials and see what they say.

FACILITIES

We are a data center neutral provider enabling us to align ourselves easily with the best performing networks. Our equipment is located at American Internet Services - Fiber Alley Campus (FADC) in San Diego; the largest provider in the area.

This facility is SAS 70 Type II compliant and offers N+1 or better redundancy on all data center systems. The facilities are staffed 24x7x365 and have redundant AC power, cooling, and diesel generator systems; each is able to sustain major system or electrical outages without service interruption.

NETWORK CONNECTIVITY

The data center offers direct carrier-neutral access to many of the world's leading carriers and networks. These providers include AT&T, Global Crossing, Level 3, Savvis, Sprint, Verizon, XO & peering via Any2 Exchange & Cenic. This includes multiple on-site fiber from AT&T, Cogent, Cox, Level 3, Telepacific, Time Warner, TW Telecom and XO.

STAFFING

The data center is staffed 24x7x365 with on-site services including remote hands, equipment replacement and spare equipment.

Power

The data center is equipped with A/B AC power systems and an AC UPS power plant for maximum reliability. DC power is provided by multiple N+1 emergency diesel generators with a minimum of 24-hour runtime fuel capacity on-site and multiple fuel providers with 4 hour response time or better.

Cooling

The data center features multiple data-grade HVAC systems with N+1 redundancy in a raised floor configuration. The use of hot row / cold row cooling methodologies keeps air flow optimal. All cabinets are required to use blanking plates for maximum efficiency.

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HOSTING PLANS

FIRE SUPPRESSION

The data center utilizes a FM-200 dry-pipe, pre-action double interlock fire suppression system with zone specific discharge. In the event of a fire, air is removed from the room to quietly suppress the fire with minimal collateral damage to other cabinets.

PHYSICAL SECURITY

The data center has a 24x7x365 on-site security staff that screens all visitors by CCTV; only authorized personnel are allowed to enter the building. All areas are monitored with a digital CCTV system and footage is stored for 6 months. A biometric hand scanner inside the man trap ensures the highest-level of security prior to entering the server room. Access within the building is restricted using key cards. All equipment is registered and tagged upon arrival and can only be removed by authorized personnel.

REFERRAL BONUS PROGRAM

EPhost, Inc. offers one of the most lucrative web hosting referral programs on the Internet today. While some companies offer a large referral bonus they generally come with a large amount of effort. At EPhost, our referral program couldn't be easier.

Instantly activate your affiliate account today and receive an initial bonus deposit in your affiliate account of $10.00 USD! Earn a Referral Bonus of $50.00 to $100.00 for every package ordered! When you refer someone to our website with your unique referral ID, a cookie is placed on their computer containing this ID so if they bookmark the site and come back later you will still receive the commission.

EARN EXTRA MONEY FOR REFERRING
NEW CLIENTS

TO GET STARTED

  • Login to your web hosting account (you must be a client to participate).
  • Click the Affiliates menu item in the green menu bar.
  • Follow the on-screen instructions to get started.
  • Place linking code on your website and watch the money roll-in!

AFFILIATE PROGRAM INTERFACE FEATURES

  • Instant activation of your new affiliate account with a $10.00 starting deposit!
  • Reporting: Number of visitors, number of sign-ups and pending commissions.
  • Available balance and amounts withdrawn.
  • Track your referral's packages and billing periods.
  • Linking code examples with animated buttons and text links.
  • Request a payment by check or sweep into your hosting account.
  • We pay referral bonuses on most web design packages too!

WE'RE NOT HAPPY IF YOU'RE
NOT HAPPY.

If you would like to test our service, or your plans have changed, we offer a 90-Day Money Back Guarantee. We know that there are many technical challenges that website owners face and want you to feel confident in your decision to host your website at EPhost.

Should, you wish to close your shared, reseller or virtual server account for ANY reason during the first 90 days, we will refund 100% of your money back. If you have any questions regarding our 90-Day Money Back Guarantee please contact us at: 1-877-EPHOST-1.

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HOSTING PLANS

99.9% UPTIME GUARANTEE

Many businesses today depend on their website as their primary or sole source of revenue. At EPhost, we recognize the importance of reliable web hosting services and offer a 99.9% uptime guarantee.

  • We provide only premium multi-homed (redundant) performance routed bandwidth.
  • We ensure our network is properly maintained, redundant and secure.
  • We employ routing and traffic shaping technology to deliver your bandwidth.
  • We have a state-of-the-art Tier-1 datacenter with N+1 redundancy on all systems.

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HOSTING PLANS

SLA CREDITS

You will receive a credit for the applicable portion of your hosting fees for any unannounced downtime per the following schedule.
Please open a support ticket to apply for an SLA credit.

  • You will receive a full day's credit for any downtime exceeding 20 minutes in a given day.
  • You will receive a full day's credit for any downtime exceeding 20 minutes in a given month.

For example, if we had 10 minutes of applicable downtime in each of three days in a given month, you would receive a full day's credit. If you had 25 minutes of applicable downtime in a single day, you would receive a full day's credit. If both examples happened in a given month, you would receive 2 days credit.

If you have any questions regarding our Uptime Guarantee or Service Level Agreement and how it benefits your company, please consult our Terms of Service or contact us at: 1-877-EPHOST-1.

Ephost expertise

expert

consulting

knowledge

teamwork

advice

trust

research

We Operate at
a High Level

You'll find EPhost, Inc to be a comfortable place where we give you personal attention for the best web hosting experience in San Diego! Whether you are new to web hosting, or have highly advanced needs, we have the solutions for you. Please read our customer testimonials and see what they say.

  • 24
    years of experience
  • 2
    Years
    NIST 800-171
  • 15
    Years Microsoft Service Provider (SPLA)
  • 10
    Years DoD Contractor
  • 5
    years Microsoft Cloud Solutions

Man, i'm really digg'in this stellar support - so far, leaving godaddy has been my best move yet!

LEM

Again, Peter, I want to thank you for the fantastic work you've done. it's been such a pleasure to work with you -- you always understand just what I need or want and you come up with great solutions. best development experience i've ever had!

DEBORAH W.

EPhost has been providing web hosting for my company for more than 12 years and i never had any problems.

JOE R.

Tegan and all, just wanted to tell you how much we love having our email hosted with you. Your interface is so convenient and your spam filtering has literally transformed the quality of the emails that come to our phones and our desktops.

SUSAN F.

You all are fabulous with your customer service!! Thank you so much!

VIRGINIA G.

I want to thank you for creating the captcha and working though the spam issue on our site. I'm so impressed by your company's commitment to customer support. you're truly in a league of your own. I'm really grateful for all your patience and help. its a giant blessing to work with your company.

RICK G.

Just in time for Thanksgiving, you remind me once again how thankful I am for you and EPHost. Everything seems to be working, better than before.

DEBORAH W.

Please give my regards to everyone and a big thank you. You guys are the best! I will def use you and refer you.

CARMI

I just wanted to say that I got some help from Tegan today when I needed some virtual directory setup done. He was great - got the job done even though we hit a couple of technical glitches and did it all efficiently and pleasantly. Big thumbs up...

BRIAN N.

Thank you for always looking out for us Joe and for being such a big help. You're like a web guardian angel.

KELLY M.

Thank for your superb, outstanding service; it is most appreciated!

JASON A.

The website is so great. Peter did an amazing job in such a short time.

DINA P.

You guys are always there for me, and everything seems to be working well. No problems on my end.

ARTHUR S.

Over the dozen or so years I've been with EPH, tech support has always been the number #1 positive attribute of the company... everything else is a very close! in the last few weeks I've had several support issues handled by Tegan, who's been absolutely superlative in addressing my concerns. better yet, he's taken time to understand the nature of the issues (my business/marketing as well as the technical ones) he's had to deal with and to thoughtfully look at how they can best be handled now and in the future. all of this, and more, on sunday mornings! you can't do any better than that, folks. thanks a million to Tegan, and all the rest at ephost support.

BOB L.

Our company, Pure Water Technology of San Diego uses them and they are absolutely the most fantastic company. they are professional and extremely helpful always going above and beyond to make sure our questions or issues are resolved promptly. Every time you call you get someone on the phone who is knowledgeable and professional and helps you right away. I've worked with a lot of other like companies and EPhost is by far the best and I couldn't recommend them enough.

ARIANE P.

You guys are always there for me, and everything seems to be working well. No problems on my end.

ARTHUR S.

You guys are all "TOP NOTCH" !!

Chris Hudak

Joe has always been wonderful to work with. He is knowledgeable, responsive, and is very patient with us when dealing with or explaining technical information. We appreciate having EPhost as a member of our team.

Kyle Dury

Thanks for being here for me all of these. . . 20 years +? I couldn't have done it without you guys!

Karen Madison

Team EPhost has consistently delivered more than was expected, for about 10 years now. Thank you!

Guido Hamacher

I am senior IT staff at UC San Diego, so I often can figure things out on my own, but for the little quirks as part of cPanel, I have always had my questions answered promptly and accurately by EPHost technical staff.

Robert Buffington

EPHost has always been responsive and helpful to Boston Buddies. Everyone is always kind about dealing with those of us who are not internet/website savvy!

Karen Engman

Love EPHost, we've been with you for years. You always go out of your way to help us.

Kellie Meehan

Can't think of anything. I've been so pleased with EPHost and the quality service and work. Thank you!!.

Nancy D Meenen

Been working with your team for over a decade, always helpful, quick, and knowledgeable. Thank you!.

Erica Lopez

The Customer Service and communication from the Ephost team is far SUPERIOR than anyone else I have dealt with in my 30 years of Technology career. Every member of the Ephost team takes great pride in RESOLVING issues at the earliest and provide dedicated attention to make the customer feel at ease.

Sanjiv P.

You guys have always been down to Earth. Every and any issue I've ever had has been taken care of. Feels good.

Jason Dvorak

In Zionsville, Indiana, more than 2000 miles away from EPHost, I'm living testimony to the idea that web hosting needn't be local. Never a problem in more than a dozen years.

Dennis Mason

still
not sure?

Our team of experts are waiting to hear from you. Reach out with any questions. Fill up the contact form or contact us 877.374.6781 support@ephost.com

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