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Jul
10
Mail Server Upgrade
Posted by Tegan King on 10 July 2020 10:51 AM

Location: LWDC, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing a mail server upgrade.

Window Start: 7/10/2020 - 5:00pm PST
Window End: 7/10/2020 - 6:00pm PST

Service Impact: This work is not expected to be web service impacting, but will effect mail service intermittently during the allotted maintenance window. During this time sending email will be disabled. Delivery of email will be delayed and Email servers will retry sending again within the hour.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Mail Server maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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Jun
16
Server Security Patches and Updates
Posted by Tegan King on 16 June 2020 12:13 PM

Type of Work: Server Security Patches and Updates

Location: EPhost Office, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing Linux and Windows updates on all servers.

Window Start: 6/21/2020 - 8:00pm PST
Window End: 6/22/2020 - 12:00am PST

Service Impact: This work is expected to take approximately 4 hours and you may experience intermittent access to your website during the maintenance window.

Schedule: The window for Network Maintenance is scheduled to begin at 8:00pm on Sunday, June 21th, 2020, and end at 12:00am on Monday, June 22th, 2020. Should additional time be required, notice will be provided and the work window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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Jun
11
Mail Server Upgrade
Posted by Tegan King on 11 June 2020 04:43 PM

Location: LWDC, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing a mail server upgrade.

Window Start: 6/12/2020 - 5:00pm PST
Window End: 6/12/2020 - 6:00pm PST

Service Impact: This work is not expected to be web service impacting, but will effect mail service intermittently during the allotted maintenance window. During this time sending email will be disabled. Delivery of email will be delayed and Email servers will retry sending again within the hour.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Mail Server maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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May
14
Server Security Patches and Updates
Posted by Tegan King on 14 May 2020 02:02 PM

Type of Work: Server Security Patches and Updates

Location: EPhost Office, San Diego, CA 92123

Purpose: EPhost Web Administrators will be working on the EPhost Network performing Linux and Windows updates on all servers.

Window Start: 5/17/2020 - 8:00pm PST
Window End: 5/18/2020 - 12:00am PST

Service Impact: This work is expected to take approximately 4 hours and you may experience intermittent access to your website during the maintenance window.

Schedule: The window for Network Maintenance is scheduled to begin at 8:00pm on Sunday, May 17th, 2020, and end at 12:00am on Monday, May 18th, 2020. Should additional time be required, notice will be provided and the work window will be expanded.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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May
6
Legacy Hosting Upgrade: DB Migration Final Notice
Posted by Joe Rebis on 06 May 2020 09:13 AM

We are finally taking the final steps in our legacy DB migration and officially deactivating all the old databases that have been migrated. It’s been a difficult process to due orphaned databases and clients not otherwise subject to this migration.

Please be sure you are using the database(s) listed in your NEW web hosting account only. The remaining DBs will be taken offline by 1pm PDT today. You will know if your website is using the new local DB by looking at your connection string and noting the the database IP address says "localhost". 

If your website has an issue, please send an email to support@ephost.com with the associated domain name, database name, and any other details like your whole connection string. We will do our best to address all issues as quickly as possible.

Thank you for your patience during this process.

 


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