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Network Maintenance
Posted by Tegan King on 09 August 2014 09:11 AM
In a continued effort to provide clients with state-of-the-art IT infrastructure services, this is to notify you that EPhost Administrators will be performing network maintenance on Friday, September 5, 2014.

Type of Work: Network Maintenance

Location: FADC, San Diego, CA 92123

Purpose: Continued delivery of stable and reliable network operations.

High Level Summary: On September 5, 2014, the EPhost Web Administrators will be performing software (Cisco IOS) upgrades on the primary access router (FA01) located at the Fiber Alley Data Center (FADC).

Window Start: 9/5/2014 @ 9:00 PM PDT
Window End:  9/6/2014 @ 2:00 AM PDT


Service Impact Summary: One 10-second service disruption when the primary HSRP router is rebooted; no impact when the secondary HSRP router is upgraded.

Schedule: The window for maintenance is scheduled to begin at 9:00 PM on Friday, September 5, 2014, and end at 2:00 AM on Saturday, September 6, 2014. Should additional time be required, notice will be provided and the maintenance window will be extended.

Testing & Planning:  All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.

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