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Oct
24
Network Maintenance
Posted by Tegan King on 24 October 2018 12:22 PM

In a continued effort to provide clients with state-of-the-art IT infrastructure services, this is to notify you that EPhost Administrators will be performing network maintenance.

Type of Work: Network Maintenance

Location: EPhost Data Center San Diego, CA 92123

Purpose: Continued delivery of stable and reliable network operations.

High Level Summary: Configuration changes to the secondary Hot Swap Routing Protocol (HSRP)

Window Start: 10/26/2018 @ 10:00 PM PST
Window End: 10/26/2018 @ 11:00 PM PST

Service Impact Summary: The EPhost Network will be intermittent for a period of 15 minutes starting from 10PM PST. Some services will continue to be intermittent as we reboot the switches and wait for spanning tree to update. Remote mail servers attempting to send mail during this time will retry after 90 minutes.

Schedule: The window for maintenance is scheduled to begin at 10:00 PM on Friday October 26th 2018, and end at 11:00 PM on Friday October 26th 2018. Should additional time be required, notice will be provided and the maintenance window will be extended.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team. In the event that our testing is not completed, we will revert back to the previous configuration.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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