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Emergency Network Maintenance
Posted by Joe Rebis on 04 November 2019 12:16 PM

Type of Work: Emergency Network Maintenance 

Location: EPhost Datacenter, San Diego, CA 92123

Purpose: Network Engineers will update the OS on the access router.

Window Start: 11/05/2019 - 8:30 PM PDT
Window End: 11/05/2019 - 11:59 PM PDT

Service Impact: This maintenance is expected to be service impacting though minimally. Clients may see brief periods of instability, as the network reconverges and switches over to our redundant connections at the start of the maintenance window. A second period of instability may occur for clients once the primary router is brought back into normal operations after the OS upgrade.

Schedule: The window for maintenance is scheduled to begin at 8:30 PM PDT on Tuesday, November 5th, 2019 and end at 11:59 PM PDT. Should additional time be required, notice will be provided and the maintenance window will be extended.

Testing & Planning: All testing and planning being conducted during this window is part of a pre-defined checklist designed by the EPhost Web Administrator team.

Regression Planning: The EPhost Web Administrator team will be on-site managing this window. As with any Network Maintenance, while highly unlikely, there is a possibility that something unexpected may occur during the work process. Should any issues arise, all equipment will be placed back into standard operation and the work will be postponed until the issue is resolved.


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