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Mar
13
Legacy Hosting Plan Upgrade
Posted by Joe Rebis on 13 March 2020 03:37 PM

On April 13th - May 6th, 2020 we will be upgrading Legacy Hosting Plan clients to a new modern hosting plan at the same price. You will only need to test your website and report issues once moved. We cannot predict the the exact time your website will be restored. This applies only to clients who have legacy hosting plans who were not moved last month.

The move will be made in several parts. First, we will move your website to the new account, but leave your databases, email and DNS on the old legacy plan. In late April & May, we move your databases to the new plan. Your email and DNS will continue to live on the legacy hosting plan which will be renamed to the Shared Services plan. You will have 12 months free of charge to self-migrate DNS and Email to the new hosting plan. Otherwise, you can keep DNS and email ( SmarterMail ) in which case that would be an additional $5.00 per month.

Important: users with VERY old versions of WordPress, Joomla, DotNetNuke, or otherwise insecure or already hacked, it will be migrated, but not restored, for security reasons. If your website uses ColdFusion (CFML) you might want to check your application’s compatibility with Lucee CFML engine instead of Adobe ColdFusion. We have seen excellent compatibility between the two. Lastly, if your website does not point to EPhost, your files will be migrated, but not restored.

Please note, in the unlikely event your website does not restore well it will be your responsibility to resolve any substantial issues that prevent your website from running on the new plan.

Please let us know if you have any questions by sending an email to support.

 


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