New and Improved Support Center
Posted by Joe Rebis (Import) on 21 September 2006 07:41 PM
The new support center will assist you finding the information you need as well as help us respond to your support requests.|
You can submit support requests two ways.
1) Submit a Ticket Online (recommended- any priority)
2) Emailing â€œsupport (at) ephost.comâ€ (low priority requests).
You should raise a support ticket for questions regarding sales, support or billing questions. Please choose your priority carefully, or we might just call you at 3:00am.
Here is a brief list of new features
1) E Ticket Support
2) Live Chat Support
3) Step-by-Step Troubleshooter
4) Online News with Comments
6) RSS Feeds
7) Export to PDF
We hope that you will enjoy this new functionality and would appreciate your feedback.