27th Sept 2009
EP12 Maintenance
FTP on EP12 will be disabled during the service window. Also, if any changes are made to a CMS during this time those changes may be lost.No action is needed on your part.We understand the inconvenience of these upgrades, but we feel that they are necessary to continually provide our customers with the best level of service possible.If you have ...
15th Jul 2009
New Local Telephone Number
Effective immediately, we have a new local telephone number. Our toll-free number will remain the same. Our previous local phone number (858-225-5785) is no longer valid. All press-options, and internal extensions are the same in our new system. Internal directory now works.New Local Telephone: 858-433-2818(effective immediately)Option 1: Sales ...
3rd Jul 2009
Fire Causes AuthorizeNet Payment Gateway Outage
While it appears no one was hurt, the fire has caused a 5-6 hour service outage for customers attempting to process credit cards through AuthorizeNet. They are currently waiting for the Fire Department to allow access to the building again.While there is no official ETA for AuthorizeNet to restore services, it has been reported that services may ...
8th Jun 2009
POP3 Port 110 Interruption
The configuration change should have taken effect right-away based on recommendations from the mail server software vendor. As such the problem was not identified at the time and only surfaced after the restart of that server due to the upgrade. This would have affected users checking email on the standard POP3 port of 110, but users checking ...
