Knowledgebase: How To
How to purchase Extra Features.
Posted by Joe Rebis (Import) on 24 October 2006 07:20 PM

You can purchase extra features such as additional hosted domains or more disk space via your Control Panel in the Extra Features section. Most resources are allocated immediately following payment.

To Place an Order for Extra Features:

  1. Login to your control panel.
  2. Click Extra Features
  3. Select the extra feature.
  4. Choose quantity and click save.
  5. Make a Payment on your account.

Price is per unit as specified in the extra feature description. e.g. If you choose "Disk Space 250MB" with a quantity of 4, you would get a 1GB (1000MB) of extra space at a price of $20.00 mo.

Note: To activate and allocate your extra feature you will need to make a payment on your account. Extra features are billed monthly based on the anniversary date of the day you purchased the extra feature and not necessarily on the 1st of the month. This catches many customer "off-guard". We suggest that you keep a credit card on file with us so that you do not need to worry about it each month. If you would like your extra feature billed at the same time as your monthly hosting fee, please raise a support ticket and ask to have your extra feature pro rated to the 1st of the month.

To remove an extra feature please ensure your account is not using the extra feature, then return to the extra features section and choose remove. You will no longer be billed for the extra feature.

(538 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).

Copyright © 2015 EPhost, Inc. All rights reserved.