Knowledgebase: How To
Clear Cookies and Cache in Browsers
Posted by William Burdine on 08 August 2017 03:08 PM

 

What are cookies and cache?

Cookies, which are files created by websites you’ve visited. Cache is where the browser has a folder in which certain items that have been downloaded are stored for future use. Graphic images (such as buttons and icons), photo's, and even entire web pages are examples of items which are saved or cached. When visiting a webpage your browser checks if a copy of the files on the page is in its cache already

 

Why clearing or refreshing your cache?

The browser usually does a good job updating information in the cache, which helps pages load faster, make it easier for you to browse the web. If so, it will save the visitor some downloading and make webpages load faster. Some browsers refer to it's cache as Temporary Internet Files.  However when the cache is not kept up to date, it can cause just the opposite effect and make a web page not load correctly or only partially at times.

 

Cache refresh

There are some situations when bypassing your browser's cache is prefered. Just clicking the refresh button (or hitting F5) won't be sufficient in this case, because this reloads the webpage while still using the old files from the cache. You need to refresh your cache first!

 

How to clear the Cache and Cookies on the following browsers and devices

GOOGLE CHROME

  1. On your computer, open Chrome.
  2. On your browser toolbar, click More Moreand then More Tools and then Clear Browsing Data.
  3. In the "Clear browsing data" box, click the checkboxes for Cookies and other site data and Cached images and files.
  4. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
  5. Click Clear browsing data.
  1. On your Android phone or tablet, open Chrome.
  2. On your browser toolbar, tap More More.
  3. Tap History, and then tap Clear browsing data.
  4. Under "Clear browsing data," select the checkboxes for Cookies and site data and Cached images and files.
  5. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
  6. Tap Clear browsing data.
  1. On your iPhone or iPad, open Chrome.
  2. On your browser toolbar, tap More More.
  3. Tap History, and then tap Clear browsing data.
  4. Under "Clear browsing data," select the checkboxes for Cookies and site data and Cached images and files.
  5. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
  6. Tap Clear browsing data.

SourceGoogle Account Help

 

FIREFOX

 

Internet Explorer

 

Microsoft Edge

 

Safari

 

Opera

 

 

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