Knowledgebase - EPhost

Do you offer a recurring payment plan by credit card? Yes, we highly recommend having a credit card on file for your hosting account to avoid...

Do you offer discounts for pre-paid services? Most of our web hosting plans have a discount for pre-payment. The discount varies based on...

How do I add/update my credit card information? The Account Center is where you will be able to update your credit card information for your...

How do I make a secure online payment? By default new accounts are setup with the recurring payment option selected. With recurring...

How do I upgrade/downgrade my hosting plan? Businesses needs change and so can your hosting plan. If you need a bigger or smaller hosting...

Mailing Address When sending a payment by check you can use the address below. This is not the default payment...

Make a PayPal Payment As an added convenience we offer PayPal as an additional option to make a make a payment. In...

Money Back 30 Day Guarantee If you would like to test our service, or your plans have changed, we offer a...

My Account has been disconnected!! We apologize for the inconvenience. Our systems are automated. If a payment is not made on the...

Payment Types Accepted EPHost.com gladly accepts Visa MasterCard Discover American Express Checks (both...

Printing an Invoice We no longer send out paper invoices to our customers. At some point, the need to print or...

When is my bill due? The invoicing and payment schedules vary depending on the services rendered. We accept Visa,...