Important IP addresses to make note of:

The following is a list of important IP addresses may need when using our service. For security reasons, we employ a NAT firewall configuration which means that a particular globally routable external IP (64.87.x.x) maps to a particular internal IP (192.168.x.x). You should also note, that our services are distributed among many different servers. So your websites and our services may be on completely different servers. If you have a dedicated IP, and you wish to connect locally to your other website, you will need to use the internal IP translation for your assigned dedicated IP. If you don't know it, please contact support@ephost.com or open a support ticket.

Internal IPs: You should use the internal IPs when connecting to one of our services in your code. e.g A DB connection string or DSN.

External IP: You should use the external IPs when connecting remotely from your local computer. e.g Using MS SQL Management Studio.

Shared Databases:

MS SQL 2014 EP152:

IP Address: 64.87.23.26   Internal IP: 192.168.3.26   OR 
IP Address: 64.87.23.17   Internal IP: 192.168.3.17

MS SQL 2014 EP153: 

IP Address: 64.87.23.9     Internal IP: 192.168.3.9     OR 
IP Address: 64.87.22.16   Internal IP: 192.168.1.16

MySQL 5 EP152: 

IP Address: 64.87.23.26   Internal IP: 192.168.3.26   OR 
IP Address: 64.87.23.17   Internal IP: 192.168.3.17

MySQL 5 EP153:

IP Address: 64.87.23.9     Internal IP: 192.168.3.9     OR 
IP Address: 64.87.22.16   Internal IP: 192.168.1.16

Primary Mail Server:

For more details please read the KB called "How to send email using ColdFusion, ASP, .NET or PHP".

IP Address: 64.87.23.16     Internal IP: 192.168.3.16

EPhost Name Servers:

General (Mostly Windows Based Accounts)

NS1.EPHOST.COM
NS2.EPHOST.COM
NS3.EPHOST.COM
NS4.EPHOST.COM

Linux (Linux Based Accounts, based on your server)

NS1.EP121.EPHOST.COM
NS2.EP121.EPHOST.COM

NS1.EP167.EPHOST.COM
NS2.EP167.EPHOST.COM

NS1.EP168.EPHOST.COM
NS2.EP168.EPHOST.COM

Cloud (If using DNS in the Cloud Control Panel)

NS1.EPHOSTCLOUD.COM
NS2.EPHOSTCLOUD.COM
NS3.EPHOSTCLOUD.COM
NS4.EPHOSTCLOUD.COM

Additional Settings and information

SSL encrypted email is highly recommended as this will ensure your sensitive data is transmitted to its destination securely.

(Incoming): mail.ephost.com
(Outgoing): mail.ephost.com

POP3 Port: 995
SMTP Port: 465
IMAP Port: 993

Type of Encrypted Connection: SSL (Windows)
Secure Password: Unchecked (Windows)
SMTP Authentication: Checked ** (Windows)
Use Secure Socket Layer (SSL): Checked (Mac OSX)
Authentication: Password (Mac OSX)
Outgoing Mail Server: Use Authentication / Username is Full Email (Mac OSX)

Also See: Email Settings POP3 / IMAP | Check email online | Email Troubleshooting | Adding an email to your hosting account WINDOWS / LINUX

Contact Support

If you are still having issues, please contact us for further help.
1-877-EPHOST1 | support@ephost.com