Knowledgebase: Statistics Service
I can't login to my stats!
Posted by Joe Rebis (Import) on 17 September 2006 12:30 AM

Typically this is one of 4 things:

  1. You have not enabled statistics for the domain you want to view.
  2. You changed your Control Panel password AFTER you enabled your stats. If this is the case, send an email to support@ephost.com and we'll reset it to your current Control Panel password.
  3. You are perhaps mistaking an "L" for a "1" or a "O" for a "0" (zero) when viewing them in lower case. Try to cut-copy-n-paste passwords from the control panel or from an email to be sure.
  4. You may be attempting to login in the wrong place: http://stats.ephost.com or stats.your-domain.ext
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