Knowledgebase: Email
Mailing Lists
Posted by Joe Rebis (Import) on 13 March 2007 06:49 PM

Mailing lists are a good way to send a message or series of messages to many people at once.

Some people use mailing lists for newsletters, while others use them for product updates or discussion groups. A mailing list is similar to a user alias, but has much more functionality. Some advantages of mailing lists are shown below.

  • Subscribers can enroll or remove themselves from the list automatically through email LISTSERV commands.
  • You can restrict the email addresses that are allowed to post to the list.
  • You can automatically add headers and footers to emails sent to the list.
  • Digest mode is available, which will send those subscribers summaries of all list emails for a period of time in a single message.

To get started using mailing lists, you will need to send an email to requesting the functionality be enabled for your account. It is disabled by default for security reasons. We will send you an applicationthat you will need to complete and return to us. On approval, you shouldinclude a unique email address that will be used to administer the mailinglist. This address needs to be one on your domain. We recommend you create anew address for this purpose rather than using someone's specific address.

To access the mailing list functionality, login to"" with the email account that administrates themailing list. This is the email address that we gave you for this purpose.Please do not use this special account to add, edit or delete email account.You need to use the control panel for this purpose.

Helm Control Panel Only:

  1. Login to your control panel.
  2. Click Domain Settings >> Mailing Lists

DotNetPanel Control Panel Only:

  1. Login to your account
  2. Click 'Manage Hosting'
  3. Click on Hosting Plan
  4. Click Email > Mailing Lists
  5. Click 'Add'
  6. Enter Name of Mailing List
  7. Add email addresses to list
  8. Click Save

Once you have reached the mailing lists screens you are presented with alist of your Mailing Lists. If none, have been created you will use the NewList option in the top left of that section. Otherwise, you can use the"Action" drop down list to modify a mailing list.

Administering a mailing list requires some time to learn and understand howthey work, which is beyond the scope of this document. We HIGHLY suggest thatyou use the on-screen Help menu from within web mail to learn how to administermailing lists. Incorrect administering a mailing list could be disastrous andembarrassing.

Occasionally, the email account used to administer the mailing list will"loose" it's permissions. If this happens to you please and we will re-enable it for you.

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