Using Backup/Multiple Mail Servers
Posted by Joe Rebis (Import) on 23 September 2006 08:04 PM
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If you are a dedicated server customer running your own mail server and you would like to add additional MX records to your DNS Zone, you can do so from your Control Panel. We do not suggest that our shared hosting customers do this unless there is a specific reason to do so, or when a shared customer is not using our email service (e.g. they have their own in-house mail servers or using Google Email). When editing your DNS zone, it is important that the new record(s) have an MX Priority that is higher than the current priority (if it is to be used as a backup mail server). This way, the record with the lowest number (primary mail server) will be used first. The record with the highest number will be used last (backup mail server). You can make these changes and view the current priority via your EPhost Control Panel. A few caveats:
Special Circumstances:If you are pointing your MX record to a domain other than the domain you are currently editing you will NEED to contact support@ephost.com. Refer to "MX Records" in our Knowledge Based for detailed instructions and special notes.
Also See: Domain & DNS KB articles | Email Settings POP3 / IMAP | Check email online | Email Troubleshooting | Adding an email to your hosting account WINDOWS / LINUX Contact Support If you are still having issues, please contact us for further help.
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