Knowledgebase: Email
How to Setup EPhost email on your Android
Posted by Tegan King on 09 January 2012 02:52 PM

 

Setting Up your hosted EPhost Email On Your Android can be done within a few steps with these instructions.

Access the Mail application on an Android device can be done in a couple of different ways. This is only one way to create and email account.

JUMP TO SECTION [Word Instructions] | [Picture Instructions] | [Modify TLS/SSL]

ACCESSING ACCOUNTS on a Google Android Device

  1. Open the 'Settings Page', by swiping from the top of the screen downwards.  A Gear will appear in the upper right corner, TAP the Gear
  2. On the 'Settings Page' scroll down until you see 'Accounts' and TAP it
  3. On the 'Accounts Page', there will be an item called 'Add Account', TAP that

 

ADDING THE ACCOUNT - From this point forward it's a series of Q&A's, answer the question on the screens

  1. Add the Type of Account, scroll down until you see 'Personal (IMAP)' and TAP it  NOTE: Usually there is the Google Mail Icon next to it.
  2. "Add your email Address" 
  3. Choose the type of Account (POP3/IMAP), we suggest IMAP, TAP NEXT
  4. Enter your password for the account, TAP NEXT
  5. 'Incoming Server settings' screen, enter 'mail.ephost.com', TAP NEXT
  6. 'Outgoing Server settings' screen, enter 'ephost.com', TAP NEXT  NOTE: normally it would be 'mail.ephost.com', try both, if the device truncates it to just 'ephost.com' it should still work. TAP NEXT
  7. 'Account Options' Page will give you the following options on how often you wish to sync with the server
    • Notify me when email arrives
    • Sync email from this account
    • Automatically download attachments when connected to Wi-FI (good setting if you have a limited data plan)
  8. TAP NEXT
  9. The final screen should say "Your account is set up and email is on its way!" TAP NEXT

NOTE: There is no need to set up for SSL/TLS, most Android Devices "ASSUME" you will be connecting through SSL/TLS and use those ports during setup.

 

PICTURE INSTRUCTIONS

Access the Mail application on an Android device can be done in a couple of different ways. This is only one way to create and email account.

ACCESSING ACCOUNTS on a Google Android Device

  1. Open the 'Settings Page', by swiping from the top of the screen downwards.  A Gear will appear in the upper right corner, TAP the Gear
  2. On the 'Settings Page' scroll down until you see 'Accounts' and TAP it
  3. On the 'Accounts Page', there will be an item called 'Add Account', TAP that

 

ADDING THE ACCOUNT - From this point forward it's a series of Q&A's, answer the question on the screens

STEP 1 - ADD THE TYPE OF ACCOUNT

Type of Android account

Add the Type of Account, scroll down until you see 'Personal (IMAP)' and TAP it  NOTE: Usually there is the Google Mail Icon next to it.

 

STEP 2 - "Add your email Address" 

Type of Android account

 

STEP - 3 Choose the type of Account (POP3/IMAP), we suggest IMAP, TAP NEXT

IMAP or POP3

 

STEP 4 - Enter your password for the account, TAP NEXT

email password

 

 

STEP 5 - 'Incoming Server settings' screen, enter 'mail.ephost.com', TAP NEXT

Android Incoming Server Screen

 

Step 6 - 'Outgoing Server settings' screen, enter 'ephost.com', TAP NEXT  NOTE: normally it would be 'mail.ephost.com', try both, if the device truncates it to just 'ephost.com' it should still work. TAP NEXT

 

Android outgoing server screen

 

STEP 7 - 'Account Options' Page will give you the following options on how often you wish to sync with the server

Android synch options screen

  • Notify me when email arrives
  • Sync email from this account
  • Automatically download attachments when connected to Wi-FI (good setting if you have a limited data plan)

 

STEP 8 - TAP NEXT

Android finish screen

The final screen should say "Your account is set up and email is on its way!" TAP NEXT

NOTE: There is no need to set up for SSL/TLS, most Android Devices "ASSUME" you will be connecting through SSL/TLS and use those ports during setup.

 

I DON'T TRUST MY PHONE, HOW CAN I MAKE SURE IT IS USING SSL/TLS?

  1. Go Back to the Account page by following Steps 1-3 above in the 'ACCESSING ACCOUNTS'
  2. TAP on the 'Personal (IMAP)' Option
  3. TAP on the 'Account settings'
  4. TAP on Account you wish to modify (if you have more than one)
  5. Scroll down to the section called 'Server Settings' (TAP on the setting you wish to look at or modify
    • Incoming Settings (should be these settings)
      • Server: mail.ephost.com
      • Port: 993
      • Security Type: SSL/TLS
    • Outgoing Settings (should be these settings)
      • SMTP Server: mail.ephost.com
      • Port: 465
      • Security Type: SSL/TLS

 

Also See: Push Email Sync KBs | Email Settings POP3 / IMAP | Check email online | Email Troubleshooting | Adding an email to your hosting account WINDOWS / LINUX

Contact Support

If you are still having issues, please contact us for further help.
1-877-EPHOST1 | support@ephost.com

 

 

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