Understanding and FILTERING SPAM using cPanel
Linux accounts come with SPAM ASSASSIN - Our default setting is to send messages marked as high probability of being spam to your online Junk Email box. We don't want you to loose legit email so we have implemented the following options so that you may enjoy the benefits of the anti-spam service and reduce the chance any legit email being caught.
- You can easily whitelist important email addresses so they are not check for spam
- Conversely, you can further 'tighten' the spam restrictions to your preference.
- You can completely disable the anti-spam options.
Messages between users of the same domain are generally NOT filtered. However, if you are not sending mail through our mail servers then it is recommended you whitelist internal users. Our Anti-Virus Protection is still in effect and we also have some Banned File Extensions (KB on Banned Extensions). We do not allow EXE's or password protected (EZIP) files to be sent by email. Senders will be notified with a way to send such files by email safely. Finally, Messages in your Junk Email folder will be auto-cleaned when they reach 10MB. The oldest messages will be removed until the folder is at or under 2MB. Depending on the size of the messages being sent this is about 300-500+ message.
How to SET UP EMail Filters in the cPanel
- Login to your account
- Press the Green Button "Control Panel"
- Scroll down to the "EMAIL" section
- Click on "Email Filter"
- Click on "Manage Filters" for the Account you wish to add an email filter to
- Click on "Create Filter"
Type in a Name that makes sense to the type of Filter you are creating
- Under the "RULES" Section
Click on "FROM", choose the type of filter (i.e. from, subject, to, reply, body, etc...)
NOTE 1: To filter all mail that SpamAssassin has marked as spam, just choose “Spam Status” and “begins with”, then enter “Yes” in the box.
NOTE 2: To filter all mail that SpamAssassin has marked with a spam score of 5.0 or greater, choose Spam Bar and contains, then enter “+++++” in the box (Note: If you wanted to match a spam score of 4, you would use ++++`. A spam score of 3 would be +++, etc).
- Click on "Contains", choose what type of match or how much information to match (i.e. equals, contains, begins with, ends with, etc...)
In the box under type in the content you want to match on i.e. "domain_spam_name.com"
- Click on "Actions"
NOTE: You can
- Discard the Message
- Redirect the email (to another email)
- Fail with message
- Deliver to Folder
- Click on "Create"
Also See: Email Settings POP3 / IMAP | Check email online | Email Troubleshooting | Adding an email to your hosting account WINDOWS / LINUX | Using MSOutlook 2003, 2007/2010, 2013/2016